Shipping policy

At Florida Pools, we aim to deliver your order quickly and safely anywhere in Florida. Please review our shipping details below.

Processing Time

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Most orders arrive within 3–5 business days across Florida. Delivery times may vary depending on location, product availability, and the selected carrier. Please note that unforeseen circumstances such as weather delays or carrier issues may affect delivery times.

Shipping Rates

Shipping costs are calculated at checkout based on the total weight, dimensions, and destination of your order. Free shipping promotions may apply to specific products or order values when indicated.

Order Tracking

Once your order ships, you will receive an email confirmation with a tracking number so you can follow your delivery in real time.

Damaged or Missing Packages

If your order arrives damaged or with missing items, please contact us within 48 hours at support@floridapoolsplus.com so we can assist you promptly. Please include your order number and clear photos of the damaged package or product.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Florida Pools is not liable for delays or losses caused by incorrect or incomplete addresses.

Local Delivery or Pickup

For certain products, we may offer local delivery or in-store pickup options. These will be shown at checkout if available.